Q & A
there is a contact form on every page . Please fill it, providing to us as many details as possible about what country and city your are from, how to contact you, and what kind of goods you need models, descriptions, quantity, condition.
We will send to you price quotation. Usually we send it within 1 working day, but for some difficult to get items it can take more time. In most cases we quote prices on the terms FOB China. If you need other terms, like CIF or CNF, please let us know your seaport. We will check the freight charges with shipping company.Also, we deal in RMB and US dollars, therefore our quotations and customer balances are always in RMB and US dollars.
We will send proforma invoice to you for reference,please study it carefully, and promptly reply to us. If you have any additional requests about assortment, please discuss it with us. Usually we will not change many items on invoice after you arranged deposit.
After coming to agreement about the offer, we request you to make advance payment 50% of total invoice amount by T/T to our bank account. Please double confirm BENEFICIARY BANK details by mobile phone with us
A.Shipping by Sea, After getting your advance payment, we load the goods into container and ship it to you, according to your instructions. As confirmation of shipment we send to you by email or fax the copy of B/L.
B..Shipping by air, FEDEX , DHL EXPRESS, Door to door service If Special sewing machine,such as computerized/automatic/heavy duty…
We expect to get the balance payment from you within one week,after showed your B/L Invoice Packing list copy. If you fail to pay the balance payment in time, we shift the container to other dealers, and cover all the expenses in this sad situation from your deposit
After the settlement, we send you original B/L, invoice and packing list by courier. If you need any additional documents, like C/E, please inform us in advance.
We do export customs clearance in China. Customs clearance in your country is fully your responsibility. We are Chinese company, and we can not act as an importer in your country. However, for some countries we can advice customs and / or shipping agents. but, we are not responsible for their actions in any case.
If you want to visit us in China, you are welcome. We will send you invitation after getting advance payment from you. The advance payment is not required for our repeating customers, to get the invitation documents set.
We will meet you in the airport, or Railway station,help you with accomodation according to your budget, will talk in our office. You will inspect goods at our used sewing machine stores. Of course, we will drink together ,vegetarian food No-vegetarian food,Arabic food – whatever you prefer, -, and we will give you advice about what local sight view